Privacy Policy
We keep this simple: we only collect what we need to help you hear better, and we never sell your information.
Information we collect
When you call us, email us, or send a call-back request through this website, we collect the details you choose to give us — typically your name, phone number, a preferred time to reach you, and anything you write in the message field.
Our website does not require you to create an account, and we do not ask for medical or health information through the website. Please share health details with us by phone or in person instead.
How we use it
We use your contact details to call or write back, to schedule appointments, and to follow up about care you have asked us about. We do not sell your information, and we do not add you to marketing lists without your permission.
Website analytics
We may record anonymous, aggregate activity such as which pages are viewed and whether visitors click to call or request a call back. These measurements never include the contents of anything you type into a form, and are not used to identify you.
Who we share it with
We share information only with service providers that help us operate — for example the hosting provider that stores call-back requests — and only as needed to provide that service. We may also disclose information when required by law.
How long we keep it
Call-back requests are retained only as long as needed to respond and to keep an accurate record of our communication with you. Patient records held as part of your care are handled under our HIPAA Notice of Privacy Practices.
Your choices
You may ask us to correct or delete the contact details you have given us through this website at any time by calling or emailing our office. Requests relating to protected health information are handled under our HIPAA Notice.
Children
This website is intended for adults. We do not knowingly collect information online from children under 13 without a parent or guardian.
Changes to this policy
If we update this policy we will post the revised version on this page. Please check back from time to time.
Questions?
Contact Advanced Tech Hearing Aid Centers, 1887 Lititz Pike, Ste 2, Lancaster, PA 17601. Call (717) 573-6406 or email info@adtechctrs.com.
